Refund Policy
Effective Date: [14/02/2025]

At SEBA24, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help. Please review our refund policy below.

1. Eligibility for Refunds

• Refunds are applicable only for damaged, defective, or incorrect products received.
• Products must be unused, in their original packaging, and accompanied by the purchase receipt.
• Refund requests must be made within 7 days of receiving the product.
• Perishable items, prescription medicines, and opened personal care products are non-refundable due to health and safety regulations.

2. Refund Process

• To request a refund, contact our support team at [Insert Contact Email/Phone].
• Provide order details, proof of purchase, and relevant images (if applicable).
• Our team will review your request and notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 7-10 business days through the original payment method.

3. Late or Missing Refunds

• If you haven’t received your refund, first check your bank account again.
• Then, contact your bank or payment provider. Processing times may vary.
• If you still have not received your refund, contact us at [Insert Contact Email/Phone].

4. Exchanges

• We replace items only if they are defective or damaged. If you need an exchange, contact us within 7 days of receipt.

5. Order Cancellations

• Orders can only be canceled before they are shipped. Once dispatched, cancellations are not possible.
• If canceled within the allowed time frame, a full refund will be issued.

6. Contact Us
If you have any questions about our refund policy, feel free to contact us at:
Phone/WhatsApp: +91 7865000176

SEBA24 reserves the right to update or modify this refund policy at any time without prior notice.